Article: Slate Wants You To Do Warranty Work On Your Own Truck

[KevinRS]

I'm remembering someone from the company saying something that made it clear that DIY work that involves the HV system is not permitted.

A quick search finds this second-hand reference:

Whether installing accessories or removing body panels, owners have Slate's blessing to tinker with all but the high-voltage power system of their Trucks, with the company offering a library of tutorials it calls Slate University.​

source

I was referring to the comment about ER electrocution units for people doing DIY warrantee work.

 

[E90400K]

I think it depends on what the problem is and whether someone has the means or desire to fix it themselves.

Replace a 12v battery? Probably.

Leaky rear shock? Maybe.

Troubleshooting A/C issues? Forget it.

It's not unheard of for a manufacturer to send out parts for you to repair something yourself. It's just unusual (first time?) for an automaker. Think kitchen fixtures (a new cartridge or valve) and higher-end office chairs (gas cylinder, wheels, arms). When I supported a data center, some parts would be "CRUs" or Customer Replaceable Units like tape drives, power supplies, or hard drives. A tech from the vendor would come out to do more complicated things like backplanes, tape robot parts, or motherboards.

A data center is a different liability risk.

 

[1974D2004X4]

I was referring to the comment about ER electrocution units for people doing DIY warrantee work.

You won't be electrocuted with High voltage DC you will die and fry.

 

[Luxrage]

Forget warranty work, let me do my own recall work. 😈

 

[cadblu]

Well, I think DIY warranty and repairs in general will become more of a necessity than an option. I stopped by my local auto repair shop today for an inspection on my car, and was pleased to learn they are part of the RepairPal network.

Now for the cringe part. They never even heard of Slate. They don’t perform repairs on EVs other than tires and brakes. Time to upgrade my toolbox.

 

[cadblu]

I am envisioning hospital emergency rooms having to set up electrocution units for Slate owners doing "warranty work".

Slate’s Mobile Service Unit on standby for DIY warranty repairs: