Slate Q&A is Getting a Bad Rap

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danielt1263

danielt1263

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... they lost me right away at the first question. (Q: "How will it do in the cold?" A: "Our app will direct you to a charging station") Don't lead with such a non-answer.
That's my point though. A fully thought out answer to that one question would easily take the whole 10 minutes, likely more, and require a bunch of charts and infographics... and entirely too much of the engineers' time.
 

AZFox

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they lost me right away at the first question. (Q: "How will it do in the cold?" A: "Our app will direct you to a charging station") Don't lead with such a non-answer.
She opened with a question about a weakness (EV range being shorter when it's cold) being solved by... App Dependency! 🤦‍♂️

Maybe bury that question in the middle and answer with something like "All EVs have reduced range in extreme cold. Our app will help you find a charging station if you need that."

I'm gonna say professional persuaders weren't consulted.

That said, I think some people are taking the Q&A waaaay to seriously. It was attempt to interactively communicate with reservations holders, which is good. They have opportunity to do better next time.
 

Letas

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That's my point though. A fully thought out answer to that one question would easily take the whole 10 minutes, likely more, and require a bunch of charts and infographics... and entirely too much of the engineers' time.
The event was not held live... it was an edited production. Don't open with an objective weakness.

Also, the answer could have just as easily been "All EVs lose efficiency in cold weather, and we are no exception. We opted to skip a heat pump for cost, but our app will direct you to charging stations.."
 

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The only question I submitted was concerning the capability to flat tow behind a motorhome. I didn’t receive a email response but appreciate that she put out a definitive answer. I had already reached out to Demco and BlueOx offering my truck for their development work and they wisely said they wouldn’t devote Engineering time without a firm commitment from Slate. Agree with some that leading with EV range is impacted by cold weather didn’t exactly raise my hopes about revealing much. In any case I remain cautiously optimistic about the truck and hope they have more events in the Southeast in 2026. Meanwhile I’ll keep watching videos like the extensive Munro feature.
 

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Another consideration is that some unanswered questions they may not be able to answer yet because they have partnerships with 3rd parties to produce accessories, and can't announce it yet per the agreement with the partners. Thinking known leading accessory companies that may be producing branded accessories that will be sold through Slate.
So they can't give details on lots of things from floormats to bed shells, tow kits, etc.
 

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Yeah here's a fun exercise for all the Maverick boys and the Q&A poopooers:
Go email Ford asking about the universal EV platform they've been hyping. Ask something really specific and niche like I'm sure a lot of people asked Slate. Then come back here and let me know if they give a very specific and detailed answer, or if you get a personal follow up email answer, or if you get a response at all.
Maybe then you'll appreciate what Slate did with the Q&A.
Ford is a 100+ year old company that's stuck in its corporate ways. They've released hundreds of unique car models and will continue to do so.

Slate is a new company that's supposed to offer a fresh take in the growing EV space and the manufacturer to consumer relationship. They had an opportunity to do that and fumbled hard on the Q&A. If they're gonna behave like a legacy manufacturer, many people are gonna feel like "oh it's just another car company."
 

E90400K

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That's my point though. A fully thought out answer to that one question would easily take the whole 10 minutes, likely more, and require a bunch of charts and infographics... and entirely too much of the engineers' time.
No, not really. They have a good understanding of how temperature affects range and recharge time. I guarantee you there are engineering documents with those metrics in her computer.
 

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No, not really. They have a good understanding of how temperature affects range and recharge time. I guarantee you there are engineering documents with those metrics in her computer.
The problem even if they have those metrics, your definition of cold, and mine, and everyone else's are different. Even if she picked a location and temperature, range is going to vary widely based on load, driving habits, wind, etc.
 

Paul

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I have seen several comments about people not liking Chris Barman's Q&A video, and I think these comments are unfair.

Slate received thousands of questions; expecting Chris to give serious and considered answers to all of them, especially in a YouTube video, is incredibly unrealistic. Expecting Chris to cover your particular question is also unrealistic, especially those of us who had esoteric questions.

That said, most complaints have been about the tone of the video in general. It was light-hearted and, yea, dismissive of some of the sillier questions. However, if they had given even the first question the kind of detail required for a "serious" video, that would have easily taken all the time they had and then some, and would have taken a Veritasium type team quite a while to produce. It just wasn't in the cards and not the sort of thing they should devote resources to.

What hasn't been considered, they are answering the questions, and with as much detail as they can give without bugging the engineers too much, and understandably, without pinning themselves down to hard dates. If you haven't gotten an email yet with answers to your questions, look for it soon.

About the only thing I think they should be faulted for is not saying, in the video, that said emails would get sent. Maybe they were worried about getting pinned down on that.

In general, I think they should be lauded for avoiding direct answers rather than making promises that they don't know if they can keep... unlike some car companies.
People are way too concerned about this. Unless you are Elon Musk and can get away with bold direct answers that often aren't true and never held accountable to missed dates of delivery, anyone else in the world would be quoted and grilled until the end of time with not living up to their answers or expectations. We all know how EVs work and the specifics are way early for final production. She wanted to show some face. I didn't expect a full reveal. It was nice for them to reach out and say something.
 

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Yeah here's a fun exercise for all the Maverick boys and the Q&A poopooers:
Go email Ford asking about the universal EV platform they've been hyping. Ask something really specific and niche like I'm sure a lot of people asked Slate. Then come back here and let me know if they give a very specific and detailed answer, or if you get a personal follow up email answer, or if you get a response at all.
Maybe then you'll appreciate what Slate did with the Q&A.
Slate has a lot more to prove than Ford does. The answers we got didn't rise to that level of reality.

Ford sells millions of vehicles per year across dozens of models worldwide. Their future doesn't rest solely on the new Maverick.

Slate's got one market and a single model to sell it in. Unlike Ford, they can't afford to blow this.
 

Paul

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Slate has a lot more to prove than Ford does. The answers we got didn't rise to that level of reality.

Ford sells millions of vehicles per year across dozens of models worldwide. Their future doesn't rest solely on the new Maverick.

Slate's got one market and a single model to sell it in. Unlike Ford, they can't afford to blow this.
Ford also has tons of defects and a record year of recalls, I think more than any make. My Maverick hybrid has blown a transmission at 15,000 milea, And there's an extended warranty on the engine which may or may not blow up, the front drive shafts and the heat exchanger. They've removed the active grill shutters under recall In a sad compliance move in the event the engine blows and that affects how it heats the cabin in winter. And This was supposed to be a fresh start in quality. In theory, the small gas hybrid truck is amazing. In the mileage is amazing and I love how it drives. So honestly, Ford may have a more difficult Road ahead of them since they never seem to get this under control. Even though they have taken control of it proactively with the recalls and warranty extensions (No one knows why the transmission blew up because they generally don't have problems with that ) and the dealer has been very easy to work with, the transmission was replaced in a day. The Slate is a much simpler vehicle and In essence, a clean slate. I'm more hopeful for this.
 

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Ford also has tons of defects and a record year of recalls, I think more than any make. My Maverick hybrid has blown a transmission at 15,000 milea, And there's an extended warranty on the engine which may or may not blow up, the front drive shafts and the heat exchanger. They've removed the active grill shutters under recall In a sad compliance move in the event the engine blows and that affects how it heats the cabin in winter. And This was supposed to be a fresh start in quality. In theory, the small gas hybrid truck is amazing. In the mileage is amazing and I love how it drives. So honestly, Ford may have a more difficult Road ahead of them since they never seem to get this under control. Even though they have taken control of it proactively with the recalls and warranty extensions (No one knows why the transmission blew up because they generally don't have problems with that ) and the dealer has been very easy to work with, the transmission was replaced in a day. The Slate is a much simpler vehicle and In essence, a clean slate. I'm more hopeful for this.
That's kinda my point. Ford doesn't need Q&A sessions when inertia is on their side. They could totally screw the new Maverick to death with recalls and still thrive off the F-150. Even if they somehow took a devastating economic hit, investors and even the US taxpayer could bail them out.

Little Slate doesn't have those options. If they sink, no one will lift a finge to pull them out - especially since the Lordstown fiasco.

Starting a new automobile company is tough. Slate needs to show everyone they're serious about it.
 

Paul

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That's kinda my point. Ford doesn't need Q&A sessions when inertia is on their side. They could totally screw the new Maverick to death with recalls and still thrive off the F-150. Even if they somehow took a devastating economic hit, investors and even the US taxpayer could bail them out.

Little Slate doesn't have those options. If they sink, no one will lift a finge to pull them out - especially since the Lordstown fiasco.

Starting a new automobile company is tough. Slate needs to show everyone they're serious about it.
And I take them seriously at it by not spewing BS and information that posters like you are going to tear apart and say they're going to fail. I'm going to give it until they release and see what the product is like. It can't be any worse than buying another Maverick which is probably going to have lots of issues. Although you are correct in that the company will continue to exist, if you want to deal with that.
 

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"They have a lot to prove" that doesn't mean they are going to get anywhere with proving it with videos they release. The "proving it" will happen when they release the truck, and at no time before.
If they put out too much too early in videos and posts, they risk things changing in the next 9 months and being called out for "lies"
 
 
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