That whole video was a choice. If this is how they want to treat reservation holders questions then I'm not sure I want to see how they treat customers once we have vehicles in hand (I can cancel my reservation and get my $50 back, once I have a truck in hand it's much harder to get my $25k back.) I want to say there was only one issue with the video but between the condescending tone towards reservation holders and the lack of or half answers in the questions they did decide to answer... It just turns me right off and killed a bit of my enthusiasm about this venture.
